Extremely Low Volume

[collinp2]

The volume is set to MAX but you can barely hear my voice coming through, even if I'm yelling directly into the phone.  The quick responses are quite loud, however.  The person at the door is easily heard as well, they just can't hear me.  

Galaxy S9+

This will have to be returned and I will reinstall my RING if there is not a solution.  I checked another thread, which was locked, and there was no resolution to that.   I have no IOS devices to test with.   

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS