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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 990 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16879 Views
  • 0 replies
  • 7 kudos

Home Away Assist

I have had a couple of Nest cameras and a thermostat for some years which work properly with Home Away Assist. Today I have added a new camera which I had to install through the Google Home app rather than the Nest app. For some reason I can not appl...

HM51 by • Community Member
  • 1542 Views
  • 11 replies
  • 0 kudos

Google Nest Floodlight Replacement Parts

Re: Google Nest Floodlight w CamHello-I lost the small package with the different screws (for the junction box, plate and security screws) and I would like to purchase a new screw set along with the S hook. How would I go about this? ThanksCris

Amzon accesing my cameras

I was checking my activity this morning, and saw "Data accessed from front yard • Amazon" and "Data accessed from front doorbell • Amazon" I only have have an Alexa and it's linked to my doorbell for the doorbell chime. It shouldn't have access to an...

Doorbell not recording when doorbell rings

Hi. I installed my Google doorbell about 5 months ago and all was working fine. Recently I am seeing that it is not recording when the doorbell rings. It records everything else. Movement etc.

Mac-D by • Community Member
  • 405 Views
  • 1 replies
  • 0 kudos

Device Offline

Hi. I am using 5 Google Nest cameras in my house. I've left them without checking regularly, and I found out 3 of them are having trouble yesterday. The rest 2 are working well, but 3 others are on offline and not working properly. I couldn't even re...

Donnie5 by • Community Member
  • 353 Views
  • 1 replies
  • 0 kudos

Nest Doorbell loses connection when sun hits it

Finally figured it out - every day around the same time (about 4:30pm, depending on the time of year), my Nest Wired Doorbell loses connection for about 1.5 hours. Which just happens to be the time that the sun hits it. Kind of annoying, and I'm surp...

ratoren by • Community Member
  • 966 Views
  • 7 replies
  • 0 kudos

Nest Camera- video history won’t playback

I have been having trouble being able to see the video history for my nest camera. I use the Nest app on iOS. I click on the history but it won’t play like it used too. Just shows me still shots. Please help.

Kcotte by • Community Member
  • 886 Views
  • 4 replies
  • 1 kudos
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