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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1652 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17782 Views
  • 0 replies
  • 7 kudos

Cannot Login and Cannot Use Old Cameras

My father tried to sign into his Nest account on his iOS device and was unable as it kept saying his login was invalid but it was not. Doing forgot password was useless as it never sent the code to reset the password. So we decided to setup a new goo...

wireless doorbell not ringing

I have a wireless/battery doorbell. I purchased little Google speakers so that when someone pressed the doorbell it would sound a digital ding-dong through the digital speakers. It worked for the first 2-3 years we've had it. And it just stopped work...

Tadpole1 by • Community Member
  • 379 Views
  • 1 replies
  • 0 kudos

Home app or Camera issues

I have a wired 2nd gen doorbell, have an outdoor nest cam battery, & a wired indoor cam. There was an update in July for the home app & since then my outdoor & doorbell have been acting up. I get messages that the video is not ready for play back or ...

DubD76 by • Community Member
  • 1954 Views
  • 8 replies
  • 0 kudos

Resolved! Cannot download a recorded video from Google camera

I cannot save a recorded video from the Google outdoor camera. None of the directions work. There is no full history icon, control icon, or download icon. Why is this so complicated? Nest cam was so much easier.

Adapo by • Community Member
  • 2104 Views
  • 10 replies
  • 1 kudos

Unable to Add Nest Yale Lock to Nest App

Hi. Help! I own two Nest Yale locks. By accident, I removed one Nest Yale Lock from the Nest app but the lock can still be unlocked using my master code. The problem is I am unable to add it to the Nest App. It won't reconnect. The other Nest Yale lo...

srudberg by • Community Member
  • 500 Views
  • 1 replies
  • 0 kudos

Nest camera indoor outdoor (battery) wont reset

Hi,I bought 3 nest cameras off eBay where the previous owner had factory reset them. 2 of them set up exactly a you'd expect, quite straightforward. The 3rd however wouldn't turn on or do anything when plugged in. Eventually I tried the reset button ...

Lμcas by • Community Member
  • 1150 Views
  • 5 replies
  • 0 kudos

Nest Door bell access sharing with tenants

How can I share nest door bell access with the tenant without giving them full access and just get the notifications only? Currently, I can share with them only if I give full access where they can see my email, recovery email id and ability to add o...

SV9 by • Community Member
  • 435 Views
  • 1 replies
  • 0 kudos

Google Doorbell not displaying on Google Hub

Hi,We have moved to a new home and I’m trying to set up my Google Doorbell. It had previously worked in our previous home.Today, the Google Doorbell will notify me on the Google Home app but doesn’t notify on the Google Hubs or Google mini around the...

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