09-16-2023 11:04 AM
My Nest Cam is deleting the familiar face Library each night. My subscription is current and I have enabled familiar face detection on the camera. I have only one camera. It is a wired doorbell. It was working fine a few weeks ago. I do not live in Illinois.
09-16-2023 05:04 PM
How does that work
09-16-2023 07:24 PM
I know this is a strange question but does anyone else have access to it and is deleting the history because they are uncomforatable? (I know,,, a wild guess).
I think for this you should consider opening a support ticket and speak with an actual good tech person. Here is the link to open the ticket and there will be a change to speak with someone or have text-chat.
Here is the link