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Feit video doorbell issue

Topcitycompton
Community Member

I just bought a feit wireless video doorbell and the added it to the feit app all connected on that end to to google home and click add device and go to works with Google like the box says it does and click on feit then get notification to no compatible devices. Please help me.

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3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Topcitycompton,

 

Thanks for reaching out. Let's see why you're getting no compatible devices when linking your Feit account to your Google Home.

 

Can you control your doorbell using your Feit app? Make sure your devices are connected to the same network and as much as possible they are within 15-20 feet of your router. Try reinstalling your Feit, Google Assistant and Google Home app. Rebooting your devices and router might help refreshing your connection too.

 

Looking forward to your response.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello there,

 

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Thanks,

Alex

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake