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Flood Light Camera Upside Down

recook0769
Community Member

The cord is too short to rotate the camera and I do not have any options available in the APP under Settings/ Video except to finish Setup or Remove Device. The Setup is done. Everything else is grayed out. Video is upside down.

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@recook0769 

It sounds like you may have turned on "Rotate Image 180 degrees" under Settings | Video.

No. When I go into Google Home, Settings, Video, Camera all I can do is Finish Serup (whick is done) or Remove Device.

@recook0769 

It sounds like your install process malfunctioned.

You could try contacting Support:

https://support.google.com/googlenest/gethelp

Remove and reinstall fixed it. Thanks MplsCustomer.

zoeuvre
Community Specialist
Community Specialist

Hi recook0769, 

 

I’m glad that everything has been sorted out. 

 

As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future. 

 

Thanks for your help, @MplsCustomer

 

All the best,

Zoe