04-26-2023 08:04 PM
My indoor nest camera at nighttime flashes normal color to an orange color every few minutes and it is causing my camera to record. Help!!!!
05-17-2023 06:32 PM
Hi Angellike5
Thanks for reaching out —let's see what's going on. A few questions: what Nest camera are we working on? When did it begin? When you view your camera through the app is it showing the same color? Also, what steps have you taken so far?
Try to restart your Nest camera and observe if it will make a difference. Restarting your Nest camera This keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble connecting to the internet, or isn’t working normally.
Regards,
Juni
05-22-2023 10:06 AM
Hi there,
Chiming in — were you able to try the troubleshooting steps above? Please let us know how it goes.
I appreciate your help, Juni.
Best,
Jenelyn
05-23-2023 04:00 PM
Hello Angellike5,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
Thanks,
Jenelyn