Floodlight and camera issues

[Zimnimz]

 Camera has changed color and has a purplish tint. 

additionally the floodlight setting has disappeared from Google home app. Not sure what changed. 

[Brad]

Hey there,

Thank you for bringing this to me. I'd love to look into this for you. A Factory Reset can be beneficial when a typical restart doesn't quite do the trick to resolve what you're experiencing. This is helpful if it ever freezes, has connection problems, or isn't working normally. 

Before you factory reset your device, please be aware:

• Your camera’s personalized settings will revert to default settings.
• Your camera’s entire video history and snapshots will be deleted. Once your video history and snapshots are deleted, they’re gone forever. They cannot be recovered. We do not keep backups.

Please let me know if you have any follow-up questions or concerns. 

Best regards,
Brad

[Brad]

Hi there, 

Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

I wanted to pop in and see how things are going. Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad