Forgot the email I used

[Boltzy]

I used a new google email to set up my nest cam and have since got a new phone. Now I don’t know my email and can’t use my nest cam. Any suggestions? 

[Brad]

Hi there, 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

• Do you still need help with this issue?
• If you never got access back to your email, then I would suggest that you to a Factory Reset on the device, and set it up on a new email of your choice.
• What other troubleshooting steps have you tried so far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.