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Free event history with doorbell and google cams

Alekzab
Community Member

I used to get small video recording events for free. Was this cancelled by google?

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Alekzab 

The only thing Google Nest has offered in the 6 years we've been customers is a 30-day free Nest Aware subscription when you first purchase a camera or doorbell. After that, you have to purchase a Nest Aware or Nest Aware Plus subscription.

Without a subscription, with 2nd gen cameras and doorbells, you get free event video history for events that occurred in the most recent 3 hours. With 1st gen cameras and doorbells, you get free photo snapshots for events that occurred in the most recent 3 hours.

https://support.google.com/googlenest/answer/9681538

Sonny486
Community Member

No, something has changed.  I used to get videos on my Nest Hello doorbell, not as of Yesterday I only get clips.

 

Google changed has something.