Getting notifications when someone is at the door...do I need Nest Aware for this??

[ACooke]

Just had the camera set up and all my notification settings look correct but I am not getting any when the doorbell rings. Any ideas? Do you need the Nest aware subscription? 

[MplsCustomer]

@ACooke 

You should not need a Nest Aware subscription for notifications.

Do you have "Push notifications" turned on for your doorbell?

On your iPhone, under Notifications | Google Home, do you have notifications turned on?

The sound you receive is deterred by what you have configured on your iPhone under Settings | Sounds & Haptics | Default Alerts.

If you want a notification on your Nest Hub, do you have "Visitor announcements" enabled for your doorbell (https://support.google.com/googlenest/answer/7672451)?

[Jenelyn_O]

Hi there,

Thanks for reaching out. I just want to check if you managed to see the response above. Please share with us the needed information, as it will help us to move forward.

I appreciate your input, @MplsCustomer.

Best,

Jenelyn