Getting two push notifications for every alert

[hfb]

Every time our doorbell feels the need to tell us something, it does so twice. This creates two little piles of Google Home messages I have to scroll through. 

How can I only get it to send ONE set of notifications?

My iOS and Google Home apps are both up to date. 

[hfb]

I went round and round with support and now I get no notifications, on any devices! After running through all available support levels, I've been assured top minds are still on the case though. <wink> <wink>

I think in five years time, people will be shocked at how quickly Google imploded as a company. When search goes, and it's going, what does this company make that gets better, not worse, with age? I have zero expectation that they'll fix this bug, or even stick with Google Home. 

Thanks for coming to my talk, where I shout down a forum-hole nobody is reading. 

[EdmondB]

Hey there,

I just wanted to follow up and check if you're able to get the Case ID from the previous support. Let me know if you have any additional questions from here.

Thanks,
Edmond

[Juni]

Hello there,
 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni

[EdmondB]

Hello hfb,

I’m sorry to hear you’re having trouble with this. We'd be happy to take a look at this for you.Could you tell us the case ID from the interaction with our support team so I can take a closer look?

I look forward to your response.

Thanks,
Edmond