I have physically install the lights and camera. I have went through the set up and it gets the last step and "Something Went Wrong appears"
1. Both Camera and Lights appear in app
2. Floodlights can be turned on and off from app
3. During installation the camera detects a person
4. After failed installation, the camera is in app, but when clicked it asks to finish install or remove device.
I had a call from Google/Nest help, but they hung up on me about 30 seconds into explaining the above... Now I'm on hold again.
Please give me a solution or let me know if I need to return item.
Solved! Go to Solution.
We’re having the same issue. Three cameras with floodlights installed but the fourth is having the issue above. We’ve pressed the button on the back to reset several times, removed and reset from the app, moved the router to just under the unit but the same thing happens as above. Hopefully someone can provide a solution!