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Google Home App (Scheduling and Web Interface)

VaultBoy
Community Member

I have 2 very simple questions. 

1. When will Google finally allow for camera scheduling like in the Nest app?

2. When will there be a web interface for the Google Home app like the Nest app?

I am still baffled by the complete incompetence Google has displayed with their home security products and applications.  First they buyout/absorb Nest and yet don't integrate any of the main features held in the Nest app to their Google Home app. They force consumers to adopt their new "Google Nest Camera (X)" infrastructure by forcing you to change your login from Nest to Google, then shutting down the ability to buy any of the original Nest products on their website. They role out their new line of products and surprise, they don't work in the same app as the original Nest products.  I would have no problem with this if there was the exact same functionality used in the Nest app or just rebranded the Nest app to "Google Nest app".  Beyond that if you buy (2) pack of the battery cameras, they come with 1 charging cable, talk about cheap. I realize at this point I am just complaining but it is just frustrating to be affected by such incompetence.  Get your **bleep** together Google.

 

Sincerely,

Your Customers

5 REPLIES 5

Cathal_S
Gold Product Expert
Gold Product Expert

Hi VaultBoy,

According to the Google Nest community manager post linked below, sometime this year.

https://www.googlenestcommunity.com/t5/Blog/New-Cameras-and-Google-Home-app/ba-p/4632 

 

Regards,
Cathal

Michael83847484
Community Member

Agreed. Google Nest is a terrible customer experience. 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad

 

Thanks for your help, @Cathal_S!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad