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Google Home Preview camera grid jerking, bouncing, flashing and flickering FIXED!!!

spetro
Community Member

I've been struggling to fix the camera preview grid on Google Home preview and Nest web based sites.  Only had a problem of jerking, bouncing, flashing and flickering during the grid preview.  Nest support was useless as well as reaching out to Chrome support.  I use multi generation Nest cameras/Drop cams.  Could not duplicate problem using Firefox, so I knew it was a Chrome issue.

 

So here is the fix, if you are feeling the same pain.  In Chrome go to settings, go to system, uncheck "Use hardware acceleration when available"........fixed.

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi @spetro 

Thanks for posting that. I would also suggest sending feedback about this. There is a feedback option in the three dot menu on the web based views.

 

Thanks again!

spetro
Community Member

I do not see that option.  All I have is float topic, newest oldest, rss feed, unsubscribe, blah, blah

JillG
Diamond Product Expert
Diamond Product Expert

Sorry, I meant in the Home.Google.Com page

The feedback they get in app or from the web views page is super valuable!

janthadeus
Community Specialist
Community Specialist

Hi spetro,
 

I’m sorry for the trouble here. Thanks for posting and we appreciate your time in providing the Community the steps that resolved your Google Home Preview. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Check out this link on how to file feedback.
 

Thanks for the help, JillG.
 

Best,

JT