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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15741 Views
  • 0 replies
  • 6 kudos

Beware!

I had 2 outdoor Nest cams in operation with which I was happy. I had 24/7 recording for $60/year. I then added a Nest doorbell and called to inquire about adding it to my service. I was told "no problem" and was persuaded to take the new improved Nes...

spqr51 by Community Member
  • 601 Views
  • 2 replies
  • 0 kudos

Home and away does not work

It is amazing how frustrating the system is. Once google got nest, it’s Been a uphill battle with functioning home and away settings. I have deleted the nest app deleted google app, reinstall both, gone through all the location settings and permissio...

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OldSckool by Community Member
  • 1863 Views
  • 11 replies
  • 0 kudos

Nest Doorbell not charging when cold outside

I decided to replace my Ring doorbell with the Nest Doorbell (big mistake it seems). So it is the one that has the battery but can be directly wired which I have done so.Once set up it shows the infinity symbol "plugged in" and works fine except it s...

Jdussault by Community Member
  • 1020 Views
  • 4 replies
  • 1 kudos

Resolved! Floodlight sunset sunrise automatic routine help

I would like to setup an automatic sunset to sunrise routine to turn the light on. But seems the only way to do this in google home app is to link the routine to a voice command. Anyone else figure out a way to set this up so it’s automatic based on ...

Raf1 by Community Member
  • 1285 Views
  • 2 replies
  • 0 kudos

Nest doorbell (Wired) linking to google home app

I've just installed a Nest doorbell (wired) and got it all set up but when I ty to add the device through 'works with google' on the Home app, it's asking me to sign into the Nest app. I used Google to sign into Nest but I'm not getting that option w...

nickd1984 by Community Member
  • 1254 Views
  • 3 replies
  • 1 kudos

Why is my doorbell history getting deleted?

I have a Google Ring doorbell. I noticed that after getting notifications of events, I can go to history and check whether there was someone at the door, package delivered, etc. However, my history gets deleted after a day and if I click on full hist...

TheRealV by Community Member
  • 669 Views
  • 2 replies
  • 0 kudos

Unable to add nest cam with floodlights to Google Home app

My new Nest Cam with Floodlights required a wifi change. The only way was to remove from Google Home app, manual reset it and then add as a new device. Removal worked. Reset worked. Add new device failed saying something went wrong. Any assistance wi...

Arnab by Community Member
  • 417 Views
  • 1 replies
  • 0 kudos
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