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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15676 Views
  • 0 replies
  • 6 kudos

Unable to add nest cam with floodlights to Google Home app

My new Nest Cam with Floodlights required a wifi change. The only way was to remove from Google Home app, manual reset it and then add as a new device. Removal worked. Reset worked. Add new device failed saying something went wrong. Any assistance wi...

Arnab by Community Member
  • 416 Views
  • 1 replies
  • 0 kudos

google doorbell (battery)

Hi, I wonder whether it is possible that if somebody presses the bell button my phone responds with a loud sound, like phone ringing. Now I just get a notification that is easily missed. Thanks in advance Regards, Gilbert

Gilbert by Community Member
  • 2290 Views
  • 15 replies
  • 0 kudos

Google Nest Doorbell (battery)

Tried to set up doorbell (battery). Had a hard time to get camera online. Camera was on for a short time in process of setup. As soon as power cable was disconnected, the camera went dead.

Wil67 by Community Member
  • 684 Views
  • 3 replies
  • 0 kudos

Updated Wi-Fi system can’t connect nest camera

We purchased a new router/modem and can not re-connect the nest camera with floodlight. We don’t have the QR code and can not find the 6 digit code on the back of the unit. Any ideas?Not sure why connecting the unit to a new router/modem would be thi...

Lost Phone and Cannot Access Nest Account

I lost my phone so I cannot get a text message in order log in to my Nest Account. I have a Nest Hello Doorbell and one other camera. I read that you can do a factory reset to get around this but I have questions. After the factory reset do I use the...

Barbara72 by Community Member
  • 3146 Views
  • 13 replies
  • 1 kudos

google nest camera not showing video

hello. i have had this issue for over a month. my nest indoor battery camera does not capture live video when someone walks in front of the camera, and it also does not display the live video feed in the google home app as well. i have tried contacti...

Resolved! Google nest doorbell (battery) set up issue

Hi All.I'm trying to set up my google nest doorbell (battery). I've plugged the doorbell in to charge as instructed during set up however the light stays white (pulsing) and does not turn blue. I've tried the factory reset - inserting and holding a p...

chester08 by Community Member
  • 1496 Views
  • 5 replies
  • 0 kudos

Google Nest Battery Doorbell

Can i Change the batteries of my Google Nest Battery Doorbell. For example If after 2 years the batteries runtime is down to 50% ? What Kind of batteries are in there?

davidwind by Community Member
  • 547 Views
  • 2 replies
  • 0 kudos
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