Doorbell camera won’t show recordings

[Chazkabush]

I used to be able to see all my video’s and recordings and re watch them. But now everytime my camera captures something and I open the app to check the video, the video won’t play and its just frozen. Its like there is too much data on my camera or it isn’t saving the video’s but only a quick capture. Although my live feed always works. This was never a problem before so I’m thinking its related with my camera maybe having too much data on it and not able to store more? I looked into it but cant find out what it is or how to delete past video’s that i dont need. My app is up to date and my wifi is amazing so its not that.

[Tylerm]

I’m also having the same problem. It just started to do that a few days ago 

[aatienza]

Hey folks,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Thanks,

Archie