Google Home app closes abruptly.

[Mammut]

Using four Google Nest Cameras, including Nest outdoor camera with floodlights. Google Home app (version 3.0.1.9 with Android Galaxy phone) closes abruptly every time it is opened. Most of the time it minimizes to the background and reverts back to start up screen when you go back to it. Sometimes it closes completely. Error message reads: "Home keeps stopping" and gives three options, "App Info, Close app, or Send Feedback". So many feedback reports sent, google support chats, and email exchanges are all unable to resolve the issue. Cameras stream just fine through the website. Anyone else have these issues?

[MplsCustomer]

@Mammut 

Have you tried deleting and reinstalling the Google Home app?

[Mammut]

Yes, several times. 

[Juni]

Hi folks,

Thanks for the help here, MplsCustomer.

Mammut, thanks for posting and for being a step ahead of us. Try using another phone and observe if it will make a difference. 

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni