05-24-2023 04:23 AM
Some months ago I had no issue streaming my video feeds to either of my google hubs, and when the feature was added on the home app. Now I can’t. I have factory reset the hubs, uninstalled and reinstalled the app, power cycled the cameras, reset the Wi-Fi, and unlinked and relinked the eufy service. I’ve consulted eufy, google, and Reddit to no avail.
06-02-2023 06:58 PM
Hi Leopold,
Thanks for posting and for being a step ahead of us. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information, then let me know once done.
Regards,
Juni
06-06-2023 10:08 AM
Hi there,
We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there, as this thread will be locked after 24 hours.
Thanks,
Juni
06-07-2023 10:24 AM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
Best,
Juni