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Google Nest Battery Doorbell Mount GWX3T OEM

Cheech60
Community Member

Doorbell wont stay on mounting plate - it won't click and lock in place - it slides down and releases again.

Mounting plate is ok, but doorbell unit, backing plate somewhat worn and wont slide easily to lock in place.

 

Assembly fits loose, not snug and does not snap.

 

1 REPLY 1

EmptyNester
Silver Product Expert
Silver Product Expert

Looking thru this forum I see other people have reported this.   I believe if your camera is less than a year old then it is within the 1-year warranty and Google might replace it.     Here is the link to open a support ticket.

Please return here and lets us know how this evolves.

https://support.google.com/googlenest/gethelp