10-04-2021 05:37 AM
Hej
med jer, Jeg har for nyt købt det nye Google Nest Cam (batteri) og oplever, på det optager når jeg og familien er hjemme.
Dette er på trods af, på jeg har slået følgende til:
Jeg vil i bund og grund, på kameraet kun optager og gemme hændelser i historikken, når vi ikke er hjemme - altså når vi ER hjemme, skal det bare være inaktivt og ikke registrere registrere, personer, dyr eller andet.
Jeg kan simpelthen ikke gennemskue hvad jeg gør forkert, og oplever en irriteret kone som i for ikkevejen er vild med "overvågning" 🙂
HJÆLP!
Med venlig hilsen
Mads
10-04-2021 07:02 AM
apologies for replying in English, but I had to translate your question by Google Translate 🙂 I have the same device, and have not tried this setting, but having had similar issues with other Geofencing software, I wonder if it could be that you have not set the permissions for location services on all phones for the registered users of the app? I have also noticed, for example, that if I add a zone and set the notifications differently, that my wife's phone (registered user of the home-but not "owner") will have all of the notifications for that zone turned on by default, so she has to adjust the settings as well. In other words, it seems to sync some changes, but not apply notification rules. I hope this helps
10-04-2021 10:52 AM
No apology needed 🙂 - i didnt realize, it was an international community, but ofcourse that speaks for itself :-).
Anyway, thanks for reaching out - i have tried the things you are refering to, and checked up, that we have the "same settings" on each of our devices (both iOS).
The geofencing feature works fine, i think - when we are both out of the house - the Google Home app says "not home", so far so good.
The issue is, that right now when i walk down the hallway/kitchen, the camera starts to light green as if it registers movement or people.
My wish was, that it did not do this - as long as at least one of us, are home. My experience says, that it has not always been like this either, since i bought the camera i have learned a lot by making mistakes, and correcting them - the simple learning curve :-).
But now, it is as if i cannot see what is wrong... as i see it, i can do these things:
No. 4 was NOT why i bought the product 😞
Hope this clarifies some of it?
/Mads
10-15-2021 12:18 PM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. I appreciate all of the help thus far from @FoxCam1 as I think that was very helpful to point out.
Please let me know if you need further assistance.
Best Regards,
Brad.
10-28-2021 07:47 AM
Hi guys.
i have the exact same situation as Mads
the geofence is on.
notifications is set to “only when away”
but the camera still records and notify me every time I walk into the “camera zone”
is it because we live in Denmark and some software is not yet up to date. Or maybe because we are iPhone users.
Thomas.
10-28-2021 09:15 AM
I see that this could be a frustrating situation for you, however I can tell you that the Activity Zone that you have set up is meant to work this way if movement is detected in that zone. Your 'Only When Away' settings do not count towards Activity Zones if they are set. This is why you may still get notifications.
Please let me know if you need further assistance.
Best Regards,
Brad.
10-28-2021 11:43 AM
I haven’t set up an activity zone. The camera is mostly set to standard settings.
i might have missed an accept of my location, somewhere in my phone. But so far everything looks to be right
11-03-2021 04:27 AM
After adjusting my home/away settings it suddenly seemed to work. No more camera notifications when home.
only thing I adjusted was adding a hue bulb to turn on when arriving home 🤷🏽♂️