Google Nest Doorbell Wired 2nd Gen recording time

[mtl2la]

I have a wired Google Nest 2nd generation doorbell that only records just a few seconds (10 seconds or so) of any activity since I cancelled my subscription. The video plays then I get a blank screen saying “camera unavailable.” I never had that issue before canceling my subscription. Any help would be welcome. 

[zoeuvre]

Hi mtl2la, 

Thanks for posting here, and I'm sorry to hear that your Nest Doorbell 2nd generation only records a few seconds. This issue with your Nest Doorbell 2nd generation after canceling your subscription is likely due to changes in the subscription plan's features and functionality. The doorbell's video recording capabilities may have been restricted due to the cancellation of your subscription. The limited 10-second video clips may indicate that certain features, such as continuous video streaming or extended video history, are no longer accessible without an active subscription.

If you would like to regain access to the full functionality of your Nest Doorbell 2nd generation, you can consider renewing your subscription plan. This will restore features such as continuous video recording and extended video history.

Let us know if you have any other questions.

Best,

Zoe