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Google Nest Doorbell and iPhone 12

jwbarksdale
Community Member

Does my Google Nest Doorbell camera and my iPhone need to be on the same network to get notifications? I am not getting notifications for the doorbell camera today but do get them from the Google Nest Camera mounted on the front of my house. Discovered my phone and doorbell camera were on different networks. Secondly, I am using the Nest app and the Google home app. Do I need to use both or should I delete the Nest app and go with Google Home app. I have 3 Nest products (Nest thermostat, Nest indoor camera and Nest outdoor camera) and 3 Google Nest products (wired Doorbell camera gen 2, wired outdoor camera, and battery camera but hooked up to power.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@jwbarksdale 

Normally you would want to be on the same Wi-Fi network when at home.

You need both the Google Nest app AND the Google Home app if you have Google Nest products that are installed in both apps, which you do.  We've had to use both apps ever since getting a battery camera 20 months ago.

Juni
Community Specialist
Community Specialist

Hi folks, 

 

Thanks for the help here, MplsCustomer.

 

jwbarksdale, I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you saw my responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni