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Google Nest Not keeping Events in History

KorbenDallas
Community Member

Is anyone else's Nest Cam (Battery) not keeping events in History?  

I get notifications, but I can only view them for a short time before they are no longer in the History.  I'd like to be able to view events that are days / weeks old...

Thanks

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@KorbenDallas 

If you don't have a Nest Aware or Nest Aware Plus subscription, then with the battery camera you only get access to detected events that occurred in the most recent 3 hours:

https://support.google.com/googlenest/answer/9681538?hl=en

View Recommended Answer in original post

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@KorbenDallas 

If you don't have a Nest Aware or Nest Aware Plus subscription, then with the battery camera you only get access to detected events that occurred in the most recent 3 hours:

https://support.google.com/googlenest/answer/9681538?hl=en

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Thank you for sharing and for helping your fellow community member out, MplsCustomer.

 

Please let us know if you have any further questions or concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad