Google Nest Wired Doorbell Peeling

[2schrecks]

I believe my doorbell is out of warranty but why is it peeling?  This seems to me to be a manufacturer defect.  Is there anything that can be done besides buying another doorbell for the same thing to happened? 

[Brad]

Hey there,

I can imagine this has been stressful for you, and I would like to look into this further. Please fill out this form, and a higher tier of support will reach out to you with next steps. 

As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement. 

Best regards,
Brad

[2schrecks]

It is very unfortunate that a product to use outside does not hold up to all kinds of weather elements and the company does not make a better product.  Our doorbell is under cover on our porch and not directly in the elements of weather. 

[janthadeus]

Hey 2schrecks,

We’re sorry to hear about your experience. I suggest purchasing a protective accessory from any third party vendors (Amazon, Walmart, Target, etc.) for your doorbell. To prevent its cosmetics from peeling off. In the meantime, were you able to fill out the form above shared by Brad?  

I appreciate your help, Brad.

Thanks,

JT

[janthadeus]

Hi there,

We haven't received your form. Were you able to fill it out? Do you still need help?

Regards,

JT

[2schrecks]

i don’t see a firm

[janthadeus]

Hey there,
 

You may fill out the form here and let us know once you’re done

Thanks,

JT

[aatienza]

Hey 2schrecks,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.
 

I appreciate the help, JT and Brad.

Thanks,
Archie