Outdoor camera has condensation inside the housing.

[tk6831]

Very disappointed in an expensive camera that lets moisture in after the warranty period. I would expect a sealed camera of this cost to last a long time. Was installed correctly with the wiring on the down side to prevent and water running down the wire.

I believe there is an inherant flaw in these units due to the amount of people I see complaining about the same issue as mine.

[janthadeus]

Hi tk6831,

I’m sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?

Looking forward to your response.

Thanks,

JT

[aatienza]

Hey tk6831,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.
 

I appreciate the help, JT.

Thanks,

Archie