Google Nest cam 2nd gen not registering any motion, not sending any notifications no nothing

[Carl2k]

Hi yall,

so I just got my Google Nest Cam 2nd gen and after setting it up on my iPhone it behaves extremely poor.

Camera off: Nothing is registered, recorded and no notifications are sent to me.

Camera on: Live video works. Motion is detected and recorder very sporadic if at all. No notifications are sent to me.

I have no subscription.

All notification settings are on.

All event history is on.

No difference if zone is used or not.

Is it supposed to behave like this? Or is it nerfed in order to "force" people into buying a subscription?

Thanks,

Carl

[Carl2k]

I apparently have a subscription, I guess it came with 30 days free...

[Carl2k]

Got a Ring camera instead, this one goes back to the store. Disappoint.

[ByronP]

Hi Carl2k,

Thank you for posting in the community. I'm sorry that you are having troubles with the recording events with the Google Nest camera 2nd Gen. Help's here.

I really appreciate the details about this situation. For your concern, in order to get any motion, recording video, and events, it is necessary to get a subscription to detect any events for the camera. Here is the good article on what you get with a Nest Aware subscription for more detailed information.

I do apologize you had to return the device. Please help us to improve the Google Nest Camera 2nd Gen and share your feedback and experience so it can work on future updates.

Let me know if you have any further questions.

Regards,

Byron