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Google camera stopped working

Dbeach
Community Member

Hope I filled out the questions properly, but my Google nest cam that is plugged in and used indoors, just stopped working the yellow light blinks, but it showed up as not connected or not showing any video in the Home app. I tried resetting it with a paperclip, but it still continues to blink, yellow, trying to figure out whether I can reset it somehow, or if it is Broken. Any suggestions or help would be appreciated 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Dbeach 

According to Google Nest's documentation, a blinking yellow status light means "The power adapter plugged into your camera has incorrect wattage."

https://support.google.com/googlenest/answer/9268073

Are you using a different adapter than the one that came with your camera? Or did your adapter get damaged somehow?

EmersonB
Community Specialist
Community Specialist

Hi everyone,

 

@Dbeach, thanks for reaching out here in the Community. The Nest Camera needs a 7.5 W USB-A power cable to stay powered and work properly. Try plugging it into a different wall socket and check if there's any damage on the power adapter.

 

To learn more, you may hit the link shared above.

 

I appreciate the help, MplsCustomer.

 

Regards,

Emerson