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Google doorbell battery bracket broken

Jb081197
Community Member

My Google doorbell wired had stopped locking into the bracket even when off the wall i only bought it November 2022 can't find how to get a repair any help?

1 REPLY 1

sicsacol
Community Specialist
Community Specialist

Hi Jb081197,

 

Thank you for the information and I'm sorry for the bad experience you're having with your Nest Doorbell Wired.

 

Since this seems to be a physical problem with the doorbell please fill out this form to receive Nest support by phone. If you need help filling out the form, you can see this Community post: Using Google Nest's "Contact Us" page to contact Support

 

Keep me updated.

 

Regards,

Jonathan