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Google doorbell camera not charging

Jamal319
Community Member

I had my camera about a month or so now maybe had to charge it twice. Today it said the camera battery was low so like normal I unmounted and put it on the charger and it wont charge. I tried different usb cables / different cabke boxes , different outlets etc nothing. When I go in app wont show its charging just shows battery percent at 7. Whats going on? This is a camera thats in an apartment so never outside no weather isssues etc

2 REPLIES 2

Jamal319
Community Member

Nevermind I did a reset on the camera by pushing the little hole on the back in for 5 secs it reset now its charging. Very weird

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

Thanks,

Archie