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Google doorbell live video only for 5 seconds

Bicky005
Community Member

So when looking at the live image of google Doorbell, it shuts off after 5 seconds.
The exact error states:

"Live video not available. Maybe the camera is not connected or the battery is saved".
The doorbell is on a wired connection, my router is located in the next room and has 800mbit connection at the front door. Why is the image cut short? my battery settings say that the doorbell is plugged in.

 

1 ACCEPTED SOLUTION

Go into settings -> Display and  turnoff Vibrant Color Effects. That should do it, It did for me on my OnePlus 8

View solution in original post

6 REPLIES 6

Bicky005
Community Member

I want to add that I can reconnect and it shows image back, but again 5 sec and it's shut off.

Doesn't even give me the time to answer someone.

 

CharlieD
Community Member

Do you have by chance a OnePlus phone?

Yes, a Oneplus 7T. 

Go into settings -> Display and  turnoff Vibrant Color Effects. That should do it, It did for me on my OnePlus 8

Thanks for the quick reply. I've read that reply on another post but was looking in the wrong place. I've changed in on screen calibration instead of the main screen settings. Thanks so much, it's working now!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

As I can see a resolution has been found, at this time I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Kalla.