New updates to Google Home for camera users: new AI image detection, requested f... Read more
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
I installed Nest cameras about four years ago and used the Nest app. Notifications worked fine until I installed an outdoor Nest camera in May and had to set it up using Google Home app. I get notifications from the new camera but can’t get any from ...
Have a wired Nest Doorbell (about 5 yrs old), no manual. Need a PHONE # to call Nest (from Canada). Want to transfer ownership from 1 Account to another user/different iPhone BUT the phone hasn’t replied to email requests to change password for 4 yea...
Video history events stopped displaying. Just a gray screen with no images now.
So I installed the doorbell gen 2 on my front door last night, I have power and everything. Mid set up the app froze and was unable to finish. I went to go and reset up the camera, because it's not showing in my home app, and the light is green.The d...
Hello community I changed my Wi-Fi network password last week. My cam was booted off showing offline. Read instructions that led me down the path of removing the cam from Google home to reset up.followed all instructions multiple times. restarted rou...
We have two issues with our Cameras:(1) Sometimes, the clip starts in the midst of an action, like when an animal is already in full view in the middle of the frame, or the clip stops when the animal is clearly not finished (BUT THERE IS STILL TIME L...
Google home app "sees" my camera but not the light with it. I have no control for the light on the app. My other two cameras are fine and have light control on the app. I have re-set it, removed and reinstalled it several times. The light will only c...
Replaced an old Nest Hello doorbell with a new Nest wired doorbell. Worked fine for one day and went off line. Was able to reconnect for a short time. Now during the setup process it doesn't even list WiFi sites to choose from.I have restarted it, Re...
I installed a Nest Camera (Battery) outside and my only easy way to plug it in is to run the power cable to an outdoor light via a socket adapter. The outside light would only be on for about 6-7 hours a day (dusk to 1am). Would the camera operate OK...
I took my Nest Doorbell Battery off to charge it, but the small black button on the back that stops the doorbell from being removed without using the tool is now stuck in the "pushed in" position meaning that it can't be re-mounted properly and is no...