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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Nest doorbell (wired, 1st gen) won’t stay online

I’ve had my Hello Nest doorbell for a few years and just recently my doorbell will not stay online. The green light and blue lights are on but the doorbell doesn’t chime unless it is disconnected and the wires are touching. I have reconnected the wir...

sousys by • Community Member
  • 335 Views
  • 4 replies
  • 0 kudos

Changing Wifi and cameras

I have had 30 + E mails and numerous phone calls with Google/Nest and they expect me to buy 2 new cameras because they cannot fix the issue of reconnecting the 2 outdoor cameras after a change of WIFI. The indoor cameras, thermostats, smoke alarms co...

Robdoc by • Community Member
  • 577 Views
  • 6 replies
  • 1 kudos

Replacement doorbell

I bought and installed a google wired doorbell, 2nd generation, for my father who is 93 yrs old. Tried to install it on August 13th but it wouldn’t chime and google tech support said it was a defective chime puck and they would send me a replacement....

Battery Nest Doorbell Only Lasts 1 Week

I purchased my Battery Nest Doorbell exactly 30 days ago (and the battery lasted 30 days, which is perfect!), just charged it for the first time (took like 5 hours...) and when I put it back up on Saturday evening (around 5:00 PM) now it says I only ...

Nest Cam Offline due to empty battery

Hi, I have 4 outdoor Nest Cams in my house. One of them is not working, showing "Devise offline because of an empty battery" in my Google App. The Cam is plugged in and shows blue light. How is that possible to have a "empty battery" when it is plugg...

Google nest camera wired - connecting to hotel wifi overseas

Hii am overseas and trying to connect my google nest 2nd gen indoor camera to the hotel wifi. It finds the device and connects and then fails after finishing up. The error message just states it has failed and to turn my iPhone on and off airplane mo...

Awerj1 by • Community Member
  • 668 Views
  • 7 replies
  • 0 kudos

Live video unavailable intermittently

When viewing the video feed in the app, the feed is black with a spinning wheel. It will turn on but then it always turns off. It does that intermittently every few seconds and I sometimes see a note that says camera unavailable or saving battery eve...

Smharari by • Community Member
  • 745 Views
  • 9 replies
  • 1 kudos

Visitor annoucement Google Nest Doorbell

I have installed the Google Nest Doorbell for a year or so. It is a nice piece of technology. I don't have a ringer anymore. The visitor annoucements are done through the Google Mini and The Google Hub. On the same devices I listen to music on a low ...

mickeyr61 by • Community Member
  • 389 Views
  • 5 replies
  • 2 kudos
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