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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1488 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17565 Views
  • 0 replies
  • 7 kudos

Low battery even when plugged in nest camera (battery)

My Nest Cam Outdoor / Battery loses its charge and stops recording or playing videos despite being powered continuously. The odd thing is that I have three separate Nest Cams, all in different locations and all purchased at different times and they a...

kwoods by Community Member
  • 940 Views
  • 4 replies
  • 0 kudos

Outdoor camera failing to charge

I have 2 outdoor battery cameras. One of them charges fine, the other one I've had on charge for 36 hours and it has not got above 16% charge. Is my camera battery faulty?

JamesH1 by Community Member
  • 873 Views
  • 5 replies
  • 0 kudos

Camera problems

Hello, we just got some battery cameras for our outdoor perimeter. Problem is, as soon as the camera makes contact with the wall the camera looses footage and no longer works. If we hole the camera near the wall it's fine but can not get signal when ...

ncyfc by Community Member
  • 402 Views
  • 1 replies
  • 0 kudos

IPAD must be on for Hub notifications

Hi. I have recently set up 3 hubs and a nest wired doorbell via next and Google home apps on my mother in law's iPad. All working well when IPad is turned on. However when the iPad is off the doorbell no longer sounds notifications on the hubs. You c...

Whippet by Community Member
  • 480 Views
  • 3 replies
  • 0 kudos

Floodlight stays on

I have the floodlight set on the darkest setting, the low motion senstivity and 30 seconds, but the floodlight seem to stay on all day and all night. Also the google home app indicates that it is at 61%, but it is hardwired. How do I fix this?

Resolved! Nest or Google account

Hello, I can't access to my Nest IOS account in my phone, I try to enter with my email and password and I can't and I also try to access using Google and I can't access to. Can you please help me? But right now I access to thenest app in my pc. Thank...

Armando2 by Community Member
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Doorbell doesn't chime on speakers

Hi all,I have seen various versions of this problem posted elsewhere but no really concrete solutions, if one has been found please point me in the right direction.I installed a new Nest Doorbell (battery) and had no difficulty with the setup. Howeve...

AJoneja by Community Member
  • 1738 Views
  • 5 replies
  • 1 kudos

Video Length

Have subscription too. I can not locate any settings to change video recording length. Videos only recording for 30 seconds.

GeneLake by Community Member
  • 577 Views
  • 3 replies
  • 0 kudos
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