08-26-2024 12:01 PM
Hi this topic has been covered in many posts, we also have a nest hello doorbell, out of warranty but has terrible peel on the fascia. This is pretty shocking from a product that is designed to be situated outside in the elements. I’ve tried contacting support directly but it keeps saying chat is unavailable or if I request callback that I need to call back during support hours (even when it is within support hours). Can someone from Google assist please?
08-29-2024 12:49 PM
Hi Doughnutlord,
Thank you for posting. I'm sorry that you have this situation with your Nest Hello that has been peeling. I understand how frustrating this can be, especially considering the device is designed for outdoor use.
While we don't currently have covers specifically for peeling Nest Hello devices, your feedback is incredibly valuable. Please share your thoughts so we can explore ways to improve the device's durability in the future.
Please don't hesitate to ask if you have any questions.
Regards,
Byron