Google doorbell

[Ederbeth7]

Today I got a new wifi, I read that I would have to delete my doorbell and set it back up so it will look under the new wifi, so I did but now I can't get my door bell to connect to the new wifi to finish setting it up. Any ideas?

[RXShorty]

Hi @Ederbeth7 

Did you factory reset your Doorbell?

If you do a factory reset you should be able to set it up like a new device. ☺️

[Ederbeth7]

Yes I did. 

[aatienza]

Hey Ederbeth7,

Checking in — were you able to properly set up your doorbell on your new Wi-Fi network?

I appreciate the help, RXShorty.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie