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Google home and nest can’t access but wife can

Brainlarsonator
Community Member

Wife setup account added me I can’t access 

she can access indoor and outdoor. I cannot connect to anything. 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Brainlarsonator 

Did she add you as a household member under Settings | Household in the Google Home app, did you accept the invitation, and are you accessing the same Google Nest "home/structure" as your wife?

zoeuvre
Community Specialist
Community Specialist

Hi folks,

 

@Brainlarsonator, thanks for reaching out, and I'm sorry to hear about the situation. Could you please provide the information asked above? It will help us move forward.
 

I appreciate your help, @MplsCustomer

 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi Brainlarsonator, 

 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi there, 

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe