I noticed there are many unresolved discussions about this issue, so I thought it would be helpful to share my solution.
Initially, the update process got stuck at 45%. I performed a factory reset and tried again, but this time it stalled at 39%. When it froze, I noticed from my Wi-Fi console that the device was offline.
I suspect two potential reasons for this issue:
Depleted Battery: The device might have been in the box for so long that the battery was completely drained. During the update, it could have lost power and failed to restart.
Wi-Fi Band Conflict: My Wi-Fi setup combines both 2.4GHz and 5GHz bands. It's possible that the device switched to the 5GHz band during the update, causing a connection issue.
Solution:
- I charged the device for a few minutes to ensure the battery had sufficient power.
- Using my Wi-Fi console, I located the offline device, identified the camera, and set it to prefer the 2.4GHz band.
- After making these adjustments, I retried the update, and it completed successfully without any issues.
