03-29-2023 06:18 AM
My puppy has chewed through the camera wire. Is it possible to replace this element of the camera or is it possible to get a replacement if still under warranty?
I have tried filling out the support form already, however, have not heard back / had any confirmation that my request had been received.
Thanks
03-29-2023 07:28 AM
Hello gmcg,
I'm sorry to hear about what happened to the wire of your Nest Camera. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
Best,
Emerson
03-29-2023 07:38 AM
Thanks Ebedia.
I've filled the form in.
I've filled this in before though and not had any response.
03-30-2023 10:39 AM
Hi gmcg,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
Regards,
Emerson