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Google nest doorbell account

Jhernandez5176
Community Member

My girlfriend lives with me now and I want her to have access to my nest doorbell camera so I logged her into the nest app with my Gmail info and it sent her all my contacts which is pretty annoying for her now she doesn't know which contact is her's or which is mine. Is there a way to give her access to my nest doorbell without affecting other things. 

4 REPLIES 4

Marc
Product Expert Alumni
Product Expert Alumni

Hi, Jhernandez5176

You should never allow somebody to log in to your credentials into the app.

You have to allow your girlfriend to log in with her own credentials. You use your account to share access with her own account. 

You do this by going to the Google Home app and inviting a new home member.

 

After that, she'll be able to switch from her "home" to your home to see different devices. 

 

Screenshot_20210918-071055.png

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I hope this helps. 

Please write back with further questions if necessary.

 

Cheers.

 

Brad
Community Specialist
Community Specialist

Hi there,

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. First off, I have some questions I’d like to ask you.

  • Do you still need help with this issue?

  • What troubleshooting steps have you done thus far? 

  • Have you tried to restart your device if you haven’t already?

  • If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’

Please let me know if you need further assistance. 

Best Regards,

Brad.

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS