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HOME.NEST.COM stay logged in?

EmptyNester
Gold Product Expert
Gold Product Expert

I'm on a Mac running the newest OSX version and Safari browser.    When I log into home.nest.com everything works great but it automatically logs me off after about an hour.  Does anyone know if there is way to set it to keep me logged in for at least a day or longer.  I hope someone has a solution for this.

1 Recommended Answer

EmptyNester
Gold Product Expert
Gold Product Expert

Hi Brad, thanks for checking.  I appreciate the time you spent on this.  It is such a shame that so much information about Google home products is a such a secret.  I think it might be harder to get information from Google than it is the Pentagon, LOL

 

View Recommended Answer in original post

6 REPLIES 6

Brad
Community Specialist
Community Specialist

@EmptyNester

 

Hi there! I am so sorry for the late response, but looking more into this inquiry. Ill do my best to either find a solution or get this feedback sent forward to see if this is a bug or not. I have not been seeing any user responses like this, but I will submit this forward to see if this is a bug or not. Please let me know if you have any further questions.

 

Best regards,

Brad

EmptyNester
Gold Product Expert
Gold Product Expert

Thanks Brad,  Maybe with your connections you could find out how it is supposed to work?  I mean is it designed to keep someone logged in for a period of time?  1 hour? 2 hours, 1 day?  No one seems to know.

 

 

Brad
Community Specialist
Community Specialist

@EmptyNester

 

It seems the site has a timeout feature that doesn't seem to be changeable, or removable. I cannot find how long it keeps you in session for, so that is the information I haven't been able to find or get from someone else. It seems this is just how the site is supposed to work at this time.

 

Best regards,

Brad

EmptyNester
Gold Product Expert
Gold Product Expert

Hi Brad, thanks for checking.  I appreciate the time you spent on this.  It is such a shame that so much information about Google home products is a such a secret.  I think it might be harder to get information from Google than it is the Pentagon, LOL

 

Brad
Community Specialist
Community Specialist

@EmptyNester

I totally get and understand that frustration, I wish it was different but I know there are many users who could still find this information helpful. Do you need anything further? If I find out more information, I can always update this thread. 


Best regard,
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad