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Hanging subscription lead to double subscription

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Gustavo Wilke 

 

I have recently moved. My old home was deleted from my profile and a new one was created. Under the assumption that my nest aware subscription was going to be migrated I renewed it for a year some time back. But without my knowledge it was left hanging. 
 
Due to an email from Google informing that my trial period in my new home was ending I've started a new subscription (also for one year). After doing so, I see that now I have 2 active subscriptions. I've contacted nest support chat that informed that they know how I feel but there was nothing they could do. It feels like I am making a forced $60 donation since I now have 2 subscription and I can use only one. Does anybody has a suggestion of how I can make any use of 2 simultaneous Nest aware subscription?
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