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Hello doorbell lens cover replacement

Randomusernames
Community Member

Hi,

I just noticed that the cover glass/plastic for the lens of my Nest Hello doorbell is missing. Could you advise on where I can get a replacement for this part?

Thanks in advance for your help.

1 REPLY 1

JuanCH
Community Specialist
Community Specialist

Hi Randomusernames,

Thank you for reaching out to the community. I understand the glass/plastic lens cover on your Nest Hello doorbell is missing, and I know how frustrating that can be. I'm here to help! To gather some more details, I'd like to ask the following questions:

  • When did you first notice this inconvenience?
  • Where and when did you buy your Nest Hello doorbell? 
  • Could you please share a photo of your Nest Hello doorbell missing plastic/glass?

Let me know if you have any additional information; it’ll be helpful.


Best regards,
Juan.