Help with connecting my cam

[SeeetyT]

I changed my Wi-Fi password and I can’t find the QR code and my cams are 30ft high my my roof. I do I reconnect my cams without getting on a ladder? Please help

[MplsCustomer]

@SeeetyT 

Unfortunately, you need either the QR code or the 6-character Setup Code that's printed somewhere on the camera in order to set up the cameras. Google Nest does NOT provide any other option. Several years ago we started writing down the Setup Codes for all of our cameras and doorbells for just this reason.

[SeeetyT]

Thanks for the info. It’s so sad there is no other way to connect Wi-Fi. They should come up with something 

[aatienza]

Hey SeeetyT,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
 

I appreciate the help, MplsCustomer.

Thanks,

Archie

[janthadeus]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

I appreciate the help here, MplsCustomer and Archie.

Thanks,

JT

[SeeetyT]

Hi,

Is there any other way to get the code on the cameras without the cameras? I truly don’t want to hiring someone to come and get the code off my cameras that’s placed by the roof of my house. 
I can’t seem to find my box with the info on it 

[janthadeus]

Hello SeeetyTm,

I’m sorry for the delay. May I know what type of camera do you have?

Thanks,

JT

[janthadeus]

Hey there,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

JT