Hex screw is lost

[Mafruha]

I was having issues aligning the hex screw on the top of the plate and the screw fell and is lost.  Can I get a replacement screw

[EduardoN]

Hi @Mafruha,

Thank you for contacting us regarding the issue you experienced with the hex screw on your top plate. I understand that the screw was lost during an alignment attempt. Currently, we're unable to send replacement screws for your Nest Doorbell at this time. However, here are a few things you can try:

• Search Online Retailers: Check websites or other electronics retailers for replacement screws.
• Check Local Hardware Stores: Your local hardware store is a great option.

Keep me posted.

Best regards,

Eduardo