04-25-2023 06:31 PM
Anyone know a fix for the home app not loading and disappearing almost instantly from the phone screen? Cannot view event footage at all after the last google play store home app update.
04-25-2023 07:57 PM
After the last update my doorbell keeps saying not connected to Wi-Fi. Pretty annoying.
05-01-2023 10:16 PM
The home app and google nest cameras are a complete and utter waste of money. Total and utter garbage that simply don't work they're not worth buying whatsoever just complete crap in every way possible.
05-23-2023 06:32 PM
Hi folks,
Thanks for reaching out. A few questions: what phone are you using (Android or iOS)? Is the Google Home app updated? Have you both tried relinking the Google Home app? Using another phone will also help us isolate this.
Keep me posted.
Regards,
Juni
05-29-2023 02:26 PM
Hi there,
I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
Thanks,
Juni
05-30-2023 06:01 PM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
Best,
Juni
05-31-2023 06:27 PM - edited 06-02-2023 08:22 PM
Hi folks,
RRR3, I’m glad that worked for you.
kimmm, I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
Regards,
Juni
05-30-2023 06:10 PM
Seems to be working fine again. Thanks 🙏
06-01-2023 06:32 PM
Hi kimmm,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Juni
06-02-2023 08:21 PM
Hello there,
Just checking in to make sure that you saw my responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni