How can I record from my Nest Cam indoor / outdoor Battery?

[Marco053]

I have a new Nest Cam on batteries. I tried to connect them with the nice Nest App, but that doesn't work. It only works in Google Home. My problem is how I can download clips online from there as I did in the Nest.com surroundings? Anybody a good solution? 

[MplsCustomer]

@Marco053 

Unfortunately, the new Google Nest cameras and batteries released starting in the fall of 2021 work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website; hence we don't have the same capabilities we have on our old cameras.

For our new Google Nest Camera (Battery), we can go to the Google Home app, select History and then Full History, select the event, click on Event Details, and then click on either the download icon or the ellipsis (...) in the upper right corer to select "Save clip to device" to save just the clip to our phone. We cannot, as on our older Google Nest cameras, go to home.nest.com to edit and save a clip.

Google Nest's rationale for this--along with customer reactions--is posted in these blogs in this forum:

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

https://us06web.zoom.us/j/############95?pwd=dTcyMlpJa0k3N2JUTGhjSmt5Y0xHQT09

[dnlp1022]

Welcome to my current nightmare, using the Home app for security camera purposes.

The only way to download a clip is to do the following:
1. Go to "Recent Events" on the bottom right of the home app and skip to step 5
OR
2.Select you camera
3. Go to history (bottom left)
4. Find an event manually on the slider OR go go Full History, select a date and apply filters
5. Once you found the event select "event details" above the slider timeline bar
6. Select the download button at the top right (down arrow icon) 

Note there are caveats:
a) You can't download any footage that the cameras hasn't detected as an event. The only way I've been able to get footage is by using a 3rd party screen recording app on my phone.
b) you can't currently download any footage longer than 4.5 minutes. If you try, it will just loop forever and then fail the download process

[Marco053]

So bad that Google hasn't better solutions for this. Why isn't is possible to look at the camera on a desktop with IOS, why haven't they build in an api to read the camera on the traditional but functional nest.com app? Too many questions and Google says nothing about this. Google says nooooo.... grrrr

[rfw5]

this is so frustrating! I can't believe Google didn't think we would want to watch our camera from a computer!? I wanted to create a timelapse from my live video but I can't even access my stupid new camera.

[Brad]

Hey folks,

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,

Brad.

[dnlp1022]

I think the issue stems from the fact the nest was not originally a Google product. And they simply grandfathered the brand/products while keeping the development more or less segregated from the standard Google suite of software/hardware. Now that they're trying to roll everything into the Home app, I suspect the "Silos" they created mean that there's basically a total lack of communication between the teams. But that's only my suspicion, not fact.