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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1477 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17549 Views
  • 0 replies
  • 7 kudos

Error code C309-403

I got this camera brand new and after unboxing I tried connecting to my account on my iPhone 13 using the NEST app and kept getting the C101 error code. I called Google support and they told me to try connecting the camera using a windows PC. I tried...

ChuckOC by • Community Member
  • 5078 Views
  • 18 replies
  • 2 kudos

Nest 2 doorbell will not connect.

Can somebody please please help. I've just had a new router it in and changed everything on my Google home app. Home hub, speakers, the lot. However my Nest 2 doorbell will not connect no matter what I do. I've deleted from my google home. I've facto...

Jacobs503 by • Community Member
  • 1200 Views
  • 7 replies
  • 0 kudos

Nest Outdoor Camera will not connect to Network

I have two Nest Outdoor cameras for several years now and they have worked great but I was having problems with my Wi-Fi being too slow. I just recently upgraded my Shaw Internet with the New eero Plus Pro routers. Since, I have not been able to conn...

BenFalk1 by • Community Member
  • 2558 Views
  • 10 replies
  • 0 kudos

Nest doorbell 2nd generation Europe

Hi All,My nest doorbell 1st generation constantly goes offline and than back online. Also the doorbell suddenly gongs and keeps going, without anyone pressing the doorbell. It almost caused fire in our house. Therefore I want to replace the doorbell ...

KevinKo80 by • Community Member
  • 1002 Views
  • 4 replies
  • 0 kudos

Talk and listen broken

Home app version 3.1.1.14 has broken Talk and Listen on my Nest Doorbell Battery. the Nest Cam battery also has the same problem. Visitors cannot hear my voice but I can hear them. The doorbell and cameras had this issue in 2021 and 2022 and it was r...

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