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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15794 Views
  • 0 replies
  • 6 kudos

Familiar faces stopped notifying about week ago

Came here to see why Familiar Faces in Nest app stopped working a few days agoI have 1st gen outdoor IQ and nest hello doorbell and and about 30 faces all organized. Then a few days ago I notice I was getting less notifications and noticed all famili...

Nest keeps returning to login screen

I use the Nest App almost every day. Occasionally (about 1x / month) when I open the Nest app, it asks me to login again. When I complete the steps below Nest simply displays the first screen again asking me to login. over and over and over again. Th...

Marc08 by • Community Member
  • 788 Views
  • 3 replies
  • 0 kudos

Nest Camera Doorbell Wired Reset

I would like to reset my camera/doorbell but it is installed to the brick outside of my home. I don’t want to remove it. My ex is the main account on it and when I removed him, I lost access as well. Can I reset without removing the doorbell somehow ...

Nest Floodlight Camera

Floodlight Camera says it's offline because the battery needs to be recharged. Ive done everything one can do to remedy the issue, short of buying a new one which isn't happening. There is no answer anywhere.

GH25 by • Community Member
  • 908 Views
  • 5 replies
  • 0 kudos

Cameras won’t connect to Home App

All cameras were working just fine for months until 5/29 I get a notice that 2 outdoor battery cameras and wires doorbell are offline. Did all the basic - reboot modem, reset camera, updated apps and removed devices BUT now when I try to add them and...

Mrkpgg by • Community Member
  • 748 Views
  • 4 replies
  • 1 kudos

Nest Doorbell 2nd Gen Wired not ringing on iPhone

I used to have the 1st Gen Wired Nest Doorbell and while using the Nest app there would be a doorbell ring on my iPhone anytime someone would ring the doorbell. Now that I upgraded it to the 2nd Gen wired I can’t get it to ring on my iPhone through t...

Change video recording length

In settings, I click on the dot across from 1 minute and the dot turns blue. When I return to the main page the video length is still set to 30 seconds. How can I get the recording length change accepted by the app/camera?

RangeGuy by • Community Member
  • 1083 Views
  • 3 replies
  • 0 kudos

Camera history

Why did the history capability change? I cannot scroll through time only get clips from events. This is not what I want.

Pgreis by • Community Member
  • 1525 Views
  • 10 replies
  • 0 kudos
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