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How do I add to new device

Kimber
Community Member

Hi bought a new iPhone list all my apps . Can’t access next hub max or doorbell or outdoor camera with light 

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Kimber 

Did you install the Google Home app and log in with your Google account? 🙂

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. Please make sure that you log in with the same credentials that you originally used for your Google Home app. 

 

I appreciate your help, @RXShorty.

 

Best,

Jenelyn

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@Kimber, I'm dropping by to ensure that everything is covered here. How's it going with your Nest devices? Were you able to perform the steps suggested above? We'd be glad to hear from you.

I appreciate the help, RXShorty and Jenelyn.

Regards,
Emerson

Juni
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni