Google Nest Community

Defective camera replaced with another defective camera

my original outdoor nest cam IQ stopped working after 7 months and the replacement just stopped working as well. Support said it out of warranty and that it cannot be replaced and cannot be fixed. Their final recommendation solution is to ‘buy a new ...

Can’t connect Nest to Hub and nest not sending email

Ugh - I have spent hours trying to hook up this hub to my already installed Nest. The authentication email in nest is not sending. Help!

I can not save new video

How can I delete old clips ? every time I try to save new video clips from nest to my phone camera it says I have to many saved

Live view of Nest Doorbell Battery causes switch from Wi-fi to 5G on my phone

My phone switches from Wi-Fi to 5G when viewing Nest Hello Battery (wired) video feed... Anybody know why or how to stop it?I have strong signal from my Nest Mesh Wi-Fi 100GB up & down. I think it's been causing slow and dropped connections...super f...

Nest hello doorbell wont factory reset

Hello. I've tried factory reseting the doorbell since it became offline. I press the button on the back of the doorbell as well as the chime button in the front. The doorbell keep coming back up with the small green light lighting up. I know it suppo...

Login Issues Still Present A Year After Migration to Google

Hi,My subscription recently lapsed as I was away and didn't see the renewal email reminder that my card couldn't be charged as it had been replaced. Fast forward to the email I received last night saying my subscription has been canceled. Now I try a...

Need Part For Nest Outdoor Camera

I purchased a two pack of the nest Outdoor cameras. We just got around to installing the second camera and cannot find the Power Adapter's Wall Plate for the second camera. How can I obtain a replacement Wall Plate ?

Can’t connect nest hello. Error CN017

I am getting an error NC017(3.3) when I try to setup my doorbell. I have nest thermostats and two of the new nest snow cameras on my network without any issues. But when I try to add my doorbell it fails. I am using the same network, I have tried reb...

Camera offline

The camera is saying it’s offline! We are getting a connection error, the entire system is not functioning.

Can a nest outdoor camer be viewed both on a nest account and Google account