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Can’t connect Nest to Hub and nest not sending email

Kimkasa99
Community Member

Ugh - I have spent hours trying to hook up this hub to my already installed Nest. The authentication email in nest is not sending. Help! 

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there Kimkasa99, 

I'm sorry to hear about the frustrations around this, but I'm happy to help. 

Just to make sure, you're using a gmail account email address instead of anything else? The Nest system only plays nice with gmail accounts over any other domain email address. 

Please let me know if you're still having issues with this. 

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS